ASMRIsCool Shipping & Returns Policy

Everything You Need To Know

Our orders are generally shipped within 3-6 business days after order has been placed. We are a small business and take extreme pride in the quality of your order. We don't have the option to have inventory at the moment so every order is always personally created for you. Government holidays, bad weather conditions and weekends may impact the timeframe. During periods of high demand such as sales and collection releases please allow up to 5-12 business days for your package to be processed and shipped. During Black Friday please allow up to 10-14 business days. Tracking information is sent to your email at the time of shipment. If you shop as a guest the email will be your only notification. For registered customers your tracking will also be found inside the “My Account” link. If you have not received your purchase after 2 weeks, please notify us at This email address is being protected from spambots. You need JavaScript enabled to view it.



We have made every effort to display our products as accurately as possible on the site. However, as the actual colors you see will depend on your monitor and/or device, we cannot guarantee that your viewing device's display of any color will be 100% accurate.

Exchange or Return

Your satisfaction is our top priority. If there is any error on our part with your order please click here and complete our form with your details.

Sorry! We do not offer any returns, refunds or exchanges at this time. ALL SALES ARE FINAL